Principle Duties & Responsibilities
To ensure all staff receive an effective induction with references to “Passport to Excellence” and Employee Handbook.
To ensure all sale staff are aware of and receive training which includes customer care skills and that its principles are fully complied with at all times.
To ensure all relevant product knowledge, display, presentation, promotions and special offers are made known to all staff and acted on, on a daily basis.
Maintain a professional and courteous approach in all dealings with customers, colleagues and suppliers.
To ensure the company’s traditional standards are consistently maintained with regard to personal presentation, dress and hygiene of sales staff.
To ensure that you shop is presented as clean and tidy with a happy and well organised sales staff.
To work as a team member by co-operating with your colleagues at all times.
To maintain company confidentiality.
To undertake accurately all administration duties.
To help your staff identify and meet their job related training needs.
To assist the Management in any other ways considered appropriate as a key manager